Terms & Conditions

1. Agreement to Terms

By accessing and using Wrap & Warm's website and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content on our site is accurate, complete, reliable, current, or error-free. All products are subject to availability.

3. Orders and Payment

When you place an order with us, you are offering to purchase a product subject to these terms. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

• All prices are listed in Canadian Dollars (CAD)
• Prices are subject to change without notice
• Payment must be received before order processing
• We offer free shipping on all orders

4. Shipping and Delivery

We offer free shipping on all orders within Canada. Estimated delivery time is 5-7 business days. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

5. Product Usage

Our USB Electric Heated Neck Wrap is intended for personal use only. Users should:

• Read and follow all usage instructions
• Not use the product if they have medical conditions without consulting a healthcare provider
• Discontinue use if any discomfort or adverse reactions occur
• Not leave the product unattended while in use

6. Limitation of Liability

To the maximum extent permitted by law, Wrap & Warm shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or services. Our total liability shall not exceed the amount you paid for the product.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property ofWrap & Warm and protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. User Conduct

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Engage in any fraudulent activity

9. Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease. The heated neck wrap provides comfort and warmth but is not a medical device. Always consult with a healthcare professional for medical advice.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.

12. Contact Information

For questions about these Terms and Conditions, please contact us at [email protected].